Performance of Drug and Poison Information Center within a Referral University Hospital in Southwest of Iran

  • Iman Karimzadeh Department of Clinical Pharmacy, Faculty of Pharmacy, Shiraz University of Medical Sciences
  • Afsaneh Vazin Department of Clinical Pharmacy, Faculty of Pharmacy, Shiraz University of Medical Sciences
  • Najme Talebnia Department of Clinical Pharmacy, Faculty of Pharmacy, Shiraz University of Medical Sciences
  • Nazafarin Hatami-Mazinani Department of Clinical Pharmacy, Faculty of Pharmacy, Shiraz University of Medical Sciences
  • Motahare Mahi-Birjand Department of Clinical Pharmacy, Faculty of Pharmacy, Shiraz University of Medical Sciences
Keywords: Drug and Poison Information Center, Clinical Pharmacy, Hospital, Reoprt

Abstract

Background: Drug and Poison Information Centers (DPICs) provide quick, easy, valid and reliable access to medication and toxin information for professionals, health workers and the public. The purpose of this study is to report the services provided by a university hospital DPIC within 1 year.Methods: This descriptive study reports all scientific questions asked from DPIC of Namazi hospital in Shiraz from the September 2016 to the August 2017. The information include the number of questions, the ward that ask the question, the questioner's profession, the method of asking questions, the method of responding, the type of question, and the resources used to answer them. After extraction of duplicates, data were analyzed by using the Excel software.Results: The total number of contacts registered during the study period was 485. The most number of questions were received in July and the lowest in November. Major questions were asked from the health-care team working in Namazi hospital and mostly from the nursing group (44.7%). Most of the questions (79.6%) were asked and responses were provided (67.1%) by the telephone device. Of all incoming inquiries, drug indication (13.3%), adverse drug reactions (ADR) (13.3%), storage (11.8%), and the method of preparation as well as administration (11.7%) were among the most common types of questions. The most frequent ward in asking questions was the pediatric intensive care unit (13.1%). The most widely used drug information resource to answer questions was the UptoDate® (47.5%).Conclusion: DPIC services in the hospital settings can decrease or prevent ADRs as well as medication errors, improve the pattern of medication use, and result in cost saving.

References

- Hall V, Gomez C, Fernandez-Llimos F. Situation of drug information centers and services in costa rica. Pharm Pract (Granada) 2006;4:1-7.

- Narhi U. Drug information for consumers and patients: a review of the research. Drug information for consumers and patients: A review of the research: National Agency for Medicines; 2006.

- Rosenberg JM, Koumis T, Nathan JP, Cicero LA, McGuire H. Current status of pharmacist-operated drug information centers in the United States. Am J Health Syst Pharm 2004 1;61:2023-32.

- Rosenberg JM, Schilit S, Nathan JP, Zerilli T, McGuire H. Update on the status of 89 drug information centers in the United States. Am J Health Syst Pharm 2009;66:1718-22.

- Vassilev ZP, Chu AF, Ruck B, Adams EH, Marcus SM. Evaluation of adverse drug reactions reported to a poison control center between 2000 and 2007. Am J Health Syst Pharm 2009 1;66:481-7.

- Melnyk PS, Shevchuk YM, Remillard AJ. Impact of the dial access drug information service on patient outcome. Ann Pharmacother 2000;34:585-92.

- Nikfar S, Kebriaeezadeh A, Majdzadeh R, Abdollahi M. Monitoring of National Drug Policy (NDP) and its standardized indicators; conformity to decisions of the national drug selecting committee in Iran. BMC Int Health Hum Rights 2005 10;5:5.

- Burkholder DF. Some experiences in the establishment and operation of a drug information center. Am J Hosp Pharm 1963;20:507-13.

- Ghane T, Behmanesh Y, Khazei F. Annual Report of Drug and Poison Information in Iran From March 2012 to March 2013. Acta Med Iran 2016;54:525-9.

- Shadnia S, Soltaninejad K, Sohrabi F, Rezvani M, Barari B, Abdollahi M. The performance of loghman-hakim drug and poison information center from 2006 to 2008. Iran J Pharm Res 2011;10:647-52.

- Entezari-Maleki T, Taraz M, Javadi MR, et al. A two-year utilization of the pharmacist-operated drug information center in Iran. J Res Pharm Pract 20114;3:117-22.

- Ghane T, Behmanesh Y, Khazaei F. Annual Report of Recorded Phone Calls to Iran's Drug and Poison Information Centers (2014-2015). Asia Pac J Med Toxicol 2015;4:97-101.

- Bouvy ML, van Berkel J, de Roos-Huisman CM, Meijboom RH. Patients' drug-information needs: a brief view on questions asked by telephone and on the Internet. Pharm World Sci 2002;24:43-5.

- George B, Rao PG. Assessment and evaluation of drug information services provided in a South Indian teaching hospital. Indian J Pharmacol 2005;37:315-8.

- Pradhan SC. The performance of drug information center at the University of Kansas Medical Center, Kansas city, USA-experiences and evaluations. evaluations. Indian J Pharmacol 2002;34:123-9.

- Ball DE, Tagwireyi D, Maponga CC. Drug information in Zimbabwe: 1990-1999. Pharm World Sci 2007;29:131-6.

- Etminani Isfahani M, Mousavi S, Rakhshan A, Assarian M, Kuti L, Eslami K. Adverse Drug Reactions: Knowledge, Attitude and Practice of Pharmacy Students. J Pharm Care 2013;1:145-8.

- Saheb Sharif-Askari F, Saheb Sharif-Askari N, Javadi M, Gholami K. Adverse drug reactions reported to the drug and poison information center of Tehran, Iran. PLoS One 2017;12:e0185450.

- Cheraghali AM, Nikfar S, Behmanesh Y, et al. Evaluation of availability, accessibility and prescribing pattern of medicines in the Islamic Republic of Iran. East Mediterr Health J 2004;10:406-15.

- Karimzadeh I, Mirzaee M, Sadeghimanesh N, Sagheb MM. Antimicrobial resistance pattern of Gram-positive bacteria during three consecutive years at the nephrology ward of a tertiary referral hospital in Shiraz, Southwest Iran. J Res Pharm Pract 2016;5:238-47.

- Moorman KL, MacDonald EA, Trovato A, Tak CR. Assessment and use of drug information references in Utah pharmacies. Pharmacy Practice 2017;15:839.

- Scaffidi MA, Khan R, Wang C, et al. Comparison of the Impact of Wikipedia, UpToDate, and a Digital Textbook on Short-Term Knowledge Acquisition Among Medical Students: Randomized Controlled Trial of Three Web-Based Resources. JMIR Med Educ. 2017;3:e20.

Published
2018-08-27
How to Cite
1.
Karimzadeh I, Vazin A, Talebnia N, Hatami-Mazinani N, Mahi-Birjand M. Performance of Drug and Poison Information Center within a Referral University Hospital in Southwest of Iran. jpc. 5(3-4):49-5.
Section
Original Article(s)