Journal of Pharmaceutical Care 2016. 4(1-2):3-8.

An Investigation of Iranian Pharmacists and Pharmacy Staff Work Motivation through Different Job Characteristics
Armaghan Eslami, Leila Kouti, Sahar savad kouhi, Mohammad reza Javadi, Kaveh Eslami


Background: the Employees’ motivation is a very important part of management, both practically and theoretically. Motivation has been regarded as an indispensable part of performance, and structural element for management practice theories. The most important factor of the health care system is its workforce. They possess the highest impact on the input of health care system. Also they are one of the main determinant key of their efficacy and performance is their motivation. Although Motivated and qualified staff is the critical element for health care system performance, it is one of the hardest goal to reach due to health care complexity.

Method: the Sample consisted of 326 men and women pharmacists and pharmacy staff, which are 155 women and 81 men. Wright (2004) work motivation 6-item scale were used to asses pharmacists and pharmacy staff work motivation. Data were analyzed by One-way ANOVA test method.

Results: the results indicated that there is no significant difference in pharmacists and pharmacy staff work motivation according to their gender, education, job, job location and income.

Conclusion: income, Location of job, Job, education might be considered as the hygiene factors. Other intrinsic or socio-cultural factor might be motivators for pharmacists and pharmacy staff.


Pharmacists; Job Characteristics; job motivation

Full Text:



Recepoğlu E. Analyzing job motivation level of high school teachers in Turkey. Procedia-Social and Behavioral Sciences. 2014;116:2220-5.

Griva E, Panitsidou E, Chostelidou D. Identifying factors of job motivation and satisfaction of foreign language teachers: research project design. Procedia-Social and Behavioral Sciences. 2012;46:543-7.

Steers RM, Mowday RT, Shapiro DL. Introduction to special topic forum: The future of work motivation theory. The Academy of Management Review. 2004;29(3):379-87.

Atkinson JW. An introduction to motivation. 1964.

Landy FJ, Conte JM. Work in the 21st century: An introduction to industrial and organizational psychology: John Wiley & Sons; 2009.

Kaur A. Maslow’s Need Hierarchy Theory: Applications and Criticisms. Global Journal of Management and Business Studies. 2013;3(10):1061-4.

Locke EA, Shaw KN, Saari LM, Latham GP. Goal setting and task performance: 1969–1980. Psychological bulletin. 1981;90(1):125.

Daneshkohan A, Zarei E, Mansouri T, Maajani K, Ghasemi MS, Rezaeian M. Factors affecting job motivation among health workers: a study from Iran. Global journal of health science. 2015;7(3):153.

Peters DH, Chakraborty S, Mahapatra P, Steinhardt L. Job satisfaction and motivation of health workers in public and private sectors: cross-sectional analysis from two Indian states. Hum Resour Health. 2010;8(1):27.

Plsek PE, Greenhalgh T. The challenge of complexity in health care. British Medical Journal. 2001;323(7313):625.

Anderson C, Bates I, Beck D, Brock TP, Futter B, Mercer H, et al. The WHO UNESCO FIP pharmacy education taskforce. Hum Resour Health. 2009;7:45.

Hindle K, Cutting N. Can Applied EntrepreneurMp Education Enhance Job Satisfaction and Financial Performance? An Emj^ nrical Investigation in the Australian Pharmacy Profession. Journal of Small Business Management. 2002;40(2):162-7.

Moullin JC, Sabater-Hernández D, Fernandez-Llimos F, Benrimoj SI. Defining professional pharmacy services in community pharmacy. Research in Social and Administrative Pharmacy. 2013;9(6):989-95.

Patchen M, Pelz DC, Allen CW. Some questionnaire measures of employee motivation and morale: A report on their reliability and validity: Survey Research Center, Institute for Social Research, University of Michigan Ann Arbor; 1965.

Wright BE. The role of work context in work motivation: A public sector application of goal and social cognitive theories. Journal of public administration research and theory. 2004;14(1):59-78.

Heiberger RM, Neuwirth E. One-way anova. R Through Excel: Springer; 2009. p. 165-91.

Judge TA, Ilies R. Relationship of personality to performance motivation: a meta-analytic review. Journal of applied psychology. 2002;87(4):797.

Gellatly IR. Conscientiousness and task performance: Test of cognitive process model. Journal of Applied Psychology. 1996;81(5):474.

Deci EL. Intrinsic motivation, extrinsic reinforcement, and inequity. Journal of personality and social psychology. 1972;22(1):113.

Csikszentmihalyi M, Graef R, Gianinno SM. Measuring intrinsic motivation in everyday life. Flow and the Foundations of Positive Psychology: Springer; 2014. p. 113-25.

Herzberg F, Mausner B, Snyderman BB. The motivation to work: Transaction publishers; 2011.

Malik AA, Yamamoto SS, Souares A, Malik Z, Sauerborn R. Motivational determinants among physicians in Lahore, Pakistan. BMC health services research. 2010;10(1):1.


  • There are currently no refbacks.

Creative Commons Attribution-NonCommercial 3.0

This work is licensed under a Creative Commons Attribution-NonCommercial 3.0 Unported License which allows users to read, copy, distribute and make derivative works for non-commercial purposes from the material, as long as the author of the original work is cited properly.