Original Article

Designing, Implementation, and Evaluation of an Online Modular Course on Patient Education and Counseling at the Community Pharmacy


Background: The role of pharmacists has evolved from drug provision to patient care. Considering
the Doctor of Pharmacy curriculum in Iran and the small number of programs on pharmaceutical
care, Iranian pharmacy graduates may not be able to adjust to their new roles.
Methods: A comprehensive online modular course was prepared by a group of well-experienced
faculty members of eight universities of medical sciences in Iran. The course included 12 practical
and challenging submodules on commonly encountered disorders and commonly used medications
in the community pharmacy. Each submodule was followed by an online forum in which the teachers
and participants discussed the educational questions. The increase in participants’ knowledge was
evaluated using pre-and post-test. The usefulness of submodules and acceptance of the entire course
were also evaluated by two specifically designed questionnaires.
Results: After the announcement, 154 participants registered in the course. The knowledge of the
participants increased significantly in all the 12 submodules. The majority of participants stated that
all the submodules were useful. Moreover, the majority of respondents to questionnaires declared
that the course has increased their confidence in providing patient counseling in the pharmacy.
Conclusion: The comprehensive online course on patient counseling in the community pharmacy
increased participants’ knowledge. Besides, the course was useful and well accepted by the

Bacci JL, Berenbrok LA. Innovative Advances in Connectivity and
Community Pharmacist Patient Care Services: Implications for Patient
Safety. Pharmacotherapy 2018;38(8):867-74.
2. Sharifzadeh M. Education of Pharmaceutical Sciences in Iran. Iran J Pharm
Res 2008; 7(3):161-2.
3. Kaveh E, Kheiry O, Leila K, Mandana I. Comparison of Iran’s and World’s
Leading Faculties Approved Curriculum in the Field of Pharmacy, in terms
of Pharmaceutical Care Education. J Pharm Care 2018;4(3-4):58-63.
4. Salter SM, Karia A, Sanfilippo FM, Clifford RM. Effectiveness of E-learning
in pharmacy education. Am J Pharm Educ 2014;78(4):83.
5. Lucas C, Williams K, Bajorek B. Virtual Pharmacy Programs to Prepare
Pharmacy Students for Community and Hospital Placements. Am J Pharm
Educ 2019;83(10):7011.
6. Nesterowicz K, Fereshtehnejad S-M, Edelbring S. e-Learning in Continuing
Pharmacy Education is effective and just as accepted as on-site learning.
Pharmacy Education 2015;15(1):22-26.
7. Lean QY, Ming LC, Wong YY, Neoh CF, Farooqui M, Muhsain SNF.
Validation of online learning in pharmacy education: Effectiveness and
student insight. Pharmacy Education 2018;18(1):135-42.
8. Luetsch K, Burrows J. Certainty rating in pre-and post-tests of study
modules in an online clinical pharmacy course - A pilot study to evaluate
teaching and learning. BMC Med Educ 2016;16(1):267.
9. Nesterowicz K, Librowski T, Edelbring S. Validating e-learning in
continuing pharmacy education: user acceptance and knowledge change.
BMC Med Educ 2014;14(1):33.
10. De Matteis CI, Randall MD, Harvey EJ, Morris A, Winkler GS, Boardman
HF. An Integrated Dyspepsia Module for First-year Pharmacy Students. Am
J Pharm Educ 2019;83(1):6508.
11. Norcini JJ. Work based assessment. BMJ 2003;326(7392):753-5.
IssueVol 9 No 1 (2021): Winter 2021 QRcode
SectionOriginal Article(s)
DOI https://doi.org/10.18502/jpc.v9i1.6031
Pharmacists; Education, Distance; Patient Care

Rights and permissions
Creative Commons License This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
How to Cite
Ostad N, Mohammadi M, Gholami K, Ahmadi S, Namazi S, Ebrahimpour S. Designing, Implementation, and Evaluation of an Online Modular Course on Patient Education and Counseling at the Community Pharmacy. J Pharm Care. 9(1):13-17.