Original Article

Design, Implementation and Evaluation of a Student Mentoring Program for Pharmacy Students Based on Facilitation by the Pharmacist Assistant Website at the School of Pharmacy of Ahvaz Jundishapur University of Medical Sciences

Abstract

Background: Mentoring is a learning and training process in which a qualified person with more experience (mentor) consults a person with fewer skills or less experience (mentee). The purpose of this study was to design, implement and evaluate the student mentoring program for entry Pharmacy students of academic year 2019-2020 (as mentees) and to use a website to communicate with students in order to use new methods of communication.Methods: In this project, 2015, 2016 and 2017 entry students were used as mentors. After assessing the needs of senior students, the mentoring program was designed and after revision, mentors and mentees were introduced to each other. Considering the outbreak of Corona virus in the middle of the project, the Pharmacist Assistant website was designed as a virtual learning platform and made accessible to students for keeping the mentoring members in touch with each other.Results: Preliminary results of a needs assessment showed that students prefer being consulted by senior students in the times of challenge. A survey of mentees showed that all mentees were satisfied with participating in the program and recommended its implementation, and almost half of them believed that the web design was successful in educating students during the pandemic.Conclusion: Due to the high satisfaction of the mentees with the mentoring program and their familiarity with the academic challenges before facing them, running mentoring programs can be very functional and helpful in Schools of Pharmacy. In the case of coronavirus pandemic, one way to prevent damage to the mentoring program and to keep the mentor and mentees in touch is to design a virtual platform such as the Pharmacist Assistant website.

1. Zarrabi M, Imanieh M, Zarrabi Kh, et al. Designing and organizing mentoring at shiraz medical school and reinforcing deep knowledge –based education using mentoring. Teb va Tazkieh 2017;26(3):228-236.
2. Khammarnia M, Shokohian F, Eskandari S, Kassani A, Setoodezadeh FA. Students\'Attitudes Toward Their Education and Job Prospects in Zahedan Health School in 2015. Journal of Rafsanjan University of Medical Sciences 2017;15(11):1003-14.
3. Sandars J, Patel R, Steele H, McAreavey M. Developmental student support in undergraduate medical education: AMEE Guide No. 92. Med Teach 2014;36(12):1015-26.
4. Meinel FG, Dimitriadis K, von der Borch P, Störmann S, Niedermaier S, Fischer MR. More mentoring needed? A cross-sectional study of mentoring programs for medical students in Germany. BMC Med Educ 2011;11(1):68.
5. Fuller K, Maniscalco-Feichtl M, Droege M. The role of the mentor in retaining junior pharmacy faculty members. Am J Pharm Educ 2008;72(2):41.
6. Memarian R, Vanaki Z, Rahmani A. The effect of mentoring program on quality of nursing care recording. Quarterly Journal of Nursing Management 2013;2(2):49-54.
7. Sambunjak D, Straus SE, Marušić A. Mentoring in academic medicine: a systematic review. JAMA 2006;296(9):1103-15.
8. Metzger AH, Hardy YM, Jarvis C, et al. Essential elements for a pharmacy practice mentoring program. Am J Pharm Educ 2013 Mar;77(2):23.
9. Rodis JL, Backo J, Schmidt BM, Pruchnicki MC. Student-peer mentoring on a drug information response. Am J Pharm Educ 2014;78(2):38.
10. Abdelhamid K, ElHawary H, Gorgy A, Alexander N. Mentorship Resuscitation During the COVID‐19 Pandemic. AEM Educ Train 2021;5(1):132-4.
11. Hardt D, Nagler M, Rincke J. Can Peer Mentoring Improve Online Teaching Effectiveness? An RCT During the COVID-19 Pandemic. CESifo Working Paper, No. 8671, Center for Economic Studies and Ifo Institute (CESifo), Munich.
12. Goozée R, Papadatou-Pastou M, Barley E, Haddad M, Tzotzoli P. Survey to inform the development of an online support system for higher education students: higher education and online support. Health 2018;10(3):351-64.
13. Bickel J, Rosenthal SL. Difficult issues in mentoring: recommendations on making the "undiscussable" discussable. Acad Med. 2011 Oct;86(10):1229-34.
14. Lin CD, Lin BY, Lin CC, Lee CC. Redesigning a clinical mentoring program for improved outcomes in the clinical training of clerks. Med Educ Online 2015;20(1):28327.
15. Ali S, Omair A, Baig M. Students’ perception of mentoring at Bahria University Medical and Dental College, Karachi. J Pak Med Assoc 2015;65(6):615-9.
16. Nguyen SQ, Divino CM. Surgical residents as medical student mentors. Am J Surg 2007;193(1):90-3.
17. Maghbouli N, Farhangian M, Noorbakhsh H. Defects and weaknesses of Tehran university of medical sciences mentoring program from the perspective of mentees: a qualitative study. Medical Education and Development 2016;11(3):260-272.
18. Yao J. An introduction to web-based support systems. Journal of Intelligent Systems 2008;17(1):267.
19. Mojtahedzadeh R, Mohammadi A, Emami A. Instructional design, implementation, and evaluation of an e-learning system, an experience in Tehran university of medical sciences. Iranian Journal of Medical Education 2011;11(4):348-59.
20. Rastegar Kazerooni A, Amini M, Tabari P, Moosavi M. Peer mentoring for medical students during the COVID‐19 pandemic via a social media platform. Med Educ 2020;54(8):762-3.
Files
IssueVol 9, No 2 (Spring 2021) QRcode
SectionOriginal Article(s)
DOI https://doi.org/10.18502/jpc.v9i2.6608
Keywords
Mentoring; Pharmacy Students; Health Plan Implementations

Rights and permissions
Creative Commons License This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
How to Cite
1.
Khajavi M, Izadpanah M, Eslami K, Kouti L. Design, Implementation and Evaluation of a Student Mentoring Program for Pharmacy Students Based on Facilitation by the Pharmacist Assistant Website at the School of Pharmacy of Ahvaz Jundishapur University of Medical Sciences. J Pharm Care. 2021;9(2):61-66.